
Strategy
Choose where to win
Know where you are going, and how you will win.
Strategy is a set of choices about where to focus, what you will invest, how you expect to create value and what you will stop doing. Without those choices, teams can stay busy while the work that matters commercially receives too little attention.
A common mistake
Trying to be everywhere, pursuing too many priorities, or measuring activity without understanding the economics.
What to do instead
- Set one clear 90-day commercial objective
- Choose one or two priorities, and be explicit about what you will not prioritise
- Know what it costs to acquire a customer and compare it with the gross profit you can expect







